MLS Resources

Answers to your MLS and listing questions, troubleshooting, and guidebooks.

The password is the same as your desktop login and is case-sensitive.  Make sure you capitalize if necessary.

Only MLS staff can correct these once the listing is published.  Send an email to [email protected] with the MLS# and explanation of the error. Include any applicable documents, such as a signed contract showing the original or corrected date/price. Corrections are usually completed with 48 hours.

Only MLS staff can correct these once the listing is Closed.  Send an email to [email protected] with the MLS# and explanation of the error.  Include any applicable documents, such as a signed contract showing the original or corrected date/price. Corrections are usually completed with 48 hours.

Only MLS staff can correct these once the listing is Closed.  Send an email to [email protected] with the MLS# and explanation of the error. Attach any applicable documents, such as a signed contract showing the original or corrected date/price. Corrections are usually completed with 48 hours.

If the listing is still in Pending status and has not been Closed, you can still edit the Selling Agent fields.

Only MLS staff can correct these once the listing is Closed.  Send an email to [email protected] with the MLS# and explanation of the error. Attach any applicable documents, such as a signed contract showing the original or corrected date/price. Corrections are usually completed with 48 hours.

Send an email to [email protected] containing a copy of the completed M125 form with both Buyer’s and Seller’s signatures, or copy of the contract if the non-disclosure statement was written in.

Only MLS staff can correct these once the listing is published.  Send an email to [email protected] with the MLS# and explanation of the error. Include any applicable documents, especially a copy of the signed contract, the settlement statement, and the Authorization to Show contract  Corrections are usually completed with 48 hours.

Send verification of the Subdivision Name, City, etc. and County where it’s located to [email protected]. Can be County Assessor’s records, CRS Data sheet, copy of Plat, etc. Programming usually takes 24-48 hours to complete.

CLICK HERE for realtor.com support

If your listing is showing the correct information in Flex, and it’s been more than 12 hours since the last change was made, realtor.com must correct the listing on their end.

If your listing is showing the correct information in Flex, and it’s been more than 12 hours since the last change was made, zillow.com must correct the listing on their end.

Email Zillow Support at [email protected]

Listings belong to the Broker. If the listing will transfer with you to a new office, send a completed copy of the M125 form to [email protected] All signatures are required.  MLS Staff will transfer the listings to the new office.

Note: Brokers should review the agent’s superuser access in Flex and request to add or remove access to other agent or office Flex accounts.

SOMO MLS emails the fine info to the email in your Flex profile, and saves a copy in Flex. Go to Menu and select My Violations and/or My Notifications.

CLICK HERE to view the NAR Clear Cooperation Policy.

If the agent has a listing in mls, click on the Report Violation button, which is located at the top right of the screen in the additional menu dropdown.

If the violation has to do with a lockbox, sign in the yard, advertising on social media, etc. send an email to [email protected] with a photo or screenshot of the violation. 

Please check the MLS RULES before submitting a violation report.

If you’d like to apply for a RETS Data Feed, download and complete the IDX Agreement and submit to [email protected]. 

If you need a different solution, for example you use Word Press, Flex offers a full array of IDX solutions here fbsproducts.com.

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